Privacy Policy

At Couio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide to us when you use our website, create an account, or make a purchase. This may include:

  • Personal Identification Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit/debit card details or other payment methods used to process orders.
  • Usage Data: Information about your interactions with our website, such as browsing patterns, device information, and IP address.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders and provide customer service.
  • To send order confirmations, shipping updates, and promotional emails (only if you have opted in).
  • To improve our website’s functionality and user experience.
  • To comply with legal obligations and ensure security of our website.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data. We use secure payment gateways to process your transactions and encrypt sensitive information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in processing orders, payments, and shipments.
  • If required by law or to protect our rights and property.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your data (subject to certain conditions).
  • Opt-out of promotional communications by unsubscribing from emails or adjusting your preferences.

6. Cookies

We use cookies to improve your experience on our website. Cookies help us remember your preferences and provide you with a more personalized browsing experience. You can adjust your browser settings to block or delete cookies, but some parts of the website may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will be revised.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Couio
Email: couiopk@gmail.com

Last Updated: 25/11/2024